The essential guide to EVV compliance in New York

11-page guide covering what home care and home health providers need to know
New York EVV Guide mockup on computer screen

The essential guide to EVV compliance in New York

11-page guide covering what home care and home health providers need to know

New York EVV compliance: frequently asked questions

What is the EVV compliance threshold in New York?

Providers are expected to meet a 90% compliance rate. Falling below this threshold increases the risk of denied or delayed payments, audit exposure, and potential financial recovery actions tied to unverified visits.

How does EVV impact audits and financial risk in New York?

EVV data is closely tied to audits and payment validation. Missing or unmatched visit records can trigger payment delays, recoupments, and increased scrutiny from agencies like the Department of Health. Large-scale audits have already identified significant volumes of unverified claims, raising enforcement pressure.

Why does EVV in New York require more internal oversight from agencies?

Because New York places system responsibility on the provider. Agencies choose their EVV vendor, manage the setup, and ensure data integrates correctly with eMedNY. If something breaks in that chain, whether it is configuration, data transmission, or visit accuracy, the impact falls directly on the agency in the form of compliance gaps and billing issues.

What is the cost of hiring a EVV Compliance Specialist in New York?​

Without SallySupport, hiring a local, full-time EVV specialist in Pennsylvania typically costs between $42,000 and $60,000 per year, plus significant expenses for benefits and office overhead. With SallySupport, the same role delivered remotely costs $1,700/month flat, saving potentially 50‑60% or more monthly, with the added advantage of pre‑training and no need for many overhead line items.
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How SallySupport can help you

For many agencies, EVV compliance becomes a full-time responsibility before it becomes a full-time hire.
Here's how we make your life easier.

Remote EVV Specialists

SallySupport helps home care agencies stay compliant by providing professionals who integrate directly into your back-office operations to support EVV compliance.

Ongoing compliance support

We handle EVV monitoring, exception management, and reporting so your team stays focused on care delivery, not system admin.

Administrative Assistant wearing a headset

Pre-trained EVV expertise

All specialists are trained in EVV systems, home care workflows, and compliance requirements before they join your operations.

Flexible hybrid model

Use EVV support as a full-time function or blend it with general admin tasks like scheduling, billing support, or data cleanup for a more efficient staffing model.

Ready to get EVV compliance under control?