Contact Us

The essential guide to EVV compliance in Texas

13-page guide covering what home care and home health providers need to know
Download the complete guide
Texas EVV Guide mockup on computer screen

The essential guide to EVV compliance in Texas

13-page guide covering what home care and home health providers need to know
Download the complete guide

Texas EVV compliance: frequently asked questions

Do I have to use HHAeXchange in Texas?

Most providers are required to use the state-funded EVV system operated through HHAeXchange. Agencies can use an approved proprietary system, but it must meet Texas Health and Human Services requirements and integrate fully with the EVV Aggregator for validation and claims matching.

Why does EVV need to be managed before billing in Texas?

In Texas, claims depend on EVV visit matching in the Aggregator. If visit data is incomplete or inconsistent, the issue blocks the claim from moving forward. Managing EVV earlier in the workflow, at the point of visit capture and exception resolution, prevents delays, reduces rework, and keeps billing moving cleanly.

How do agencies stay on top of EVV issues before they affect claims?

Agencies use the EVV Portal to monitor visit status, identify rejected or unmatched visits, and understand why issues occurred. The key is reviewing EVV data consistently, resolving exceptions early, and ensuring visit records are aligned before they reach billing. Without that visibility and process, issues tend to accumulate and show up downstream.

What is the cost of hiring a EVV Compliance Specialist in Texas?​

Without SallySupport, hiring a local, full-time EVV specialist in Pennsylvania typically costs between $42,000 and $60,000 per year, plus significant expenses for benefits and office overhead. With SallySupport, the same role delivered remotely costs $1,700/month flat, saving potentially 50‑60% or more monthly, with the added advantage of pre‑training and no need for many overhead line items.
Second page of the EVV Texas guide
Thirds page of the EVV Texas guide, blurred out at the bottom

Download your guide

A 13 page PDF guide will be sent to your inbox as soon as you complete the form below.

* indicates required

How SallySupport can help you

For many agencies, EVV compliance becomes a full-time responsibility before it becomes a full-time hire.
Here's how we make your life easier.

Remote EVV Specialists

SallySupport helps home care agencies stay compliant by providing professionals who integrate directly into your back-office operations to support EVV compliance.

Ongoing compliance support

We handle EVV monitoring, exception management, and reporting so your team stays focused on care delivery, not system admin.

Administrative Assistant wearing a headset

Pre-trained EVV expertise

All specialists are trained in EVV systems, home care workflows, and compliance requirements before they join your operations.

Flexible hybrid model

Use EVV support as a full-time function or blend it with general admin tasks like scheduling, billing support, or data cleanup for a more efficient staffing model.

Ready to get EVV compliance under control?

Let's chat
EVV Specialist